1. NO RETURN CATEGORY (HYGIENE PRODUCTS)
Due to the nature of Nutraceuticals products, opened or used products are non-returnable.
2. ELIGIBLE RETURNS
Returns are accepted only if:
- Wrong product delivered
- Product is damaged in transit
- Expired product delivered
Request must be raised within 48 hours of delivery.
3. RETURN PROCESS
To initiate a return:
Email: silvergifting2026@gmail.com
Provide: Order ID, issue details, photos/video proof
Our team will verify and respond within 2–3 business days.
4. REFUND PROCESS
- Approved refunds will be processed within 5–7 business days
- Refunds will be credited to the original payment method
5. CANCELLATIONS
- Orders can be cancelled before dispatch
- Once shipped, cancellation is not allowed
6. NON-REFUNDABLE CASES
No refund will be provided for:
- Incorrect product ordered by customer
- Delays caused by courier partners
- Minor packaging variations